Terms of Service

Agreement to Terms

By accessing or using Airflow ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

Description of Service

Airflow is a software platform that connects third-party business tools and automates data flows between them. The Service includes a web-based dashboard, integrations with third-party platforms, and automated workflow features.

Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to use the Service
  • One person or legal entity may not maintain more than one account
  • You are responsible for all activity that occurs under your account

Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to the Service or its related systems
  • Interfere with or disrupt the Service
  • Transmit any malicious code, viruses, or harmful data
  • Resell or redistribute the Service without our written consent
  • Use the Service to infringe on the rights of others

Third-Party Integrations

Airflow connects to third-party platforms (e.g., Airbnb, Xero, Stripe) on your behalf. You acknowledge that:

  • You are responsible for maintaining valid credentials for connected platforms
  • Third-party platforms have their own terms of service which you must comply with
  • We are not responsible for outages, changes, or data issues originating from third-party platforms
  • Data synced from third-party platforms is subject to their respective privacy policies

Subscription & Billing

  • Free trial accounts have full access for the trial period with no payment required
  • Paid subscriptions are billed monthly or annually as selected
  • Prices may change with 30 days' notice
  • You may cancel your subscription at any time
  • Refunds are provided at our discretion

Data & Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you submit to the Service. We claim no ownership of your content or business data.

Intellectual Property

The Service, including its design, code, branding, and documentation, is owned by Airflow and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

Limitation of Liability

To the maximum extent permitted by law, Airflow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately, and we may delete your data after 30 days.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or a notice on our website. Continued use after changes constitutes acceptance.

Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

Contact

If you have questions about these Terms, please contact us at legal@airflow.com.

Last updated: 22 March 2026